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Evidence Guide: PUAMAN006B - Manage and facilitate change

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PUAMAN006B - Manage and facilitate change

What evidence can you provide to prove your understanding of each of the following citeria?

Develop change management strategies

  1. Optional and specific proposals for change are developed and communicated to stakeholders
  2. Stakeholders are consulted when developing strategies for dealing with workplace change
  3. Future trends and organisational needs are discussed and considered in process of developing strategies for dealing with change
  4. Options and specific proposals for change are developed and discussed with stakeholders
  5. A change management strategy is adopted
Optional and specific proposals for change are developed and communicated to stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stakeholders are consulted when developing strategies for dealing with workplace change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Future trends and organisational needs are discussed and considered in process of developing strategies for dealing with change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Options and specific proposals for change are developed and discussed with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

A change management strategy is adopted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate change management strategy

  1. Advice is communicated to stakeholders on the requirements for effective change implementation
  2. Resource requirements to implement change in the workplace are obtained and used
  3. Leadership is provided to assist others to adapt to change, including appropriate guidance, training and support and a positive role model
Advice is communicated to stakeholders on the requirements for effective change implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resource requirements to implement change in the workplace are obtained and used

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Leadership is provided to assist others to adapt to change, including appropriate guidance, training and support and a positive role model

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement change

  1. Work practices, policies, strategies and resource requirements are amended to accommodate changing circumstances
  2. Outcomes of change management strategy are achieved
Work practices, policies, strategies and resource requirements are amended to accommodate changing circumstances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of change management strategy are achieved

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review effectiveness of change

  1. Feedback and monitoring mechanisms are put in place
  2. The outcomes of monitoring and evaluation are communicated to relevant personnel
  3. Impact of change on the workplace is monitored and evaluated and results are reflected in future change management
Feedback and monitoring mechanisms are put in place

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The outcomes of monitoring and evaluation are communicated to relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Impact of change on the workplace is monitored and evaluated and results are reflected in future change management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Knowledge and application of change management and skills in a wide range of contexts to achieve actual organisation change objectives.

Consistency in performance

Evidence will need to be gathered over time in a range of actual or simulated change management contexts.

Context of and specific resources for assessment

Context of assessment

Evidence of competent performance should be obtained by observing an individual in a change management role within the workplace or exercise or operational environment.

Specific resources for assessment

No special requirements.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analyse change needs

communication

identify and meet the needs of particular groups in the change process

monitor and evaluate the impact of change

obtain and use resources to support change

promote change

Required Knowledge

change management processes

models of organisational change

organisational theoretical frameworks

Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Resource requirements may include:

changes in the workplace

implementation of new work practices

machinery of government change

budgetary reform

organisation restructure

technology transfer to the workplace

emerging community issues

new government programs

natural disasters

staffing changes

Stakeholders may include:

personnel

clients

community

other organisations

unions

management

Change contexts may include:

strategic influences

technology changes

procedures and practices

policy directions

government legislation

community expectations

staffing levels

finance

skills available to meet opportunities

freedom of information

non-discriminatory guidelines

new opportunities open to the organisation

Impact of change may include:

working relationships

public relations

productivity/effectiveness measures

working environment

quality of services/products

industrial relations

individual skills/knowledge and career paths

staff competency and developmental requirements